FAQs

Frequently Asked Questions

How can I find out more about who you are and what you do globally?

We believe young people have the power to solve the world’s biggest challenges. We work with young people so that they can lead in solving those challenges.

To find out more about us, visit our What We Do page.

What countries do you work in?

Restless Development works with young people in 74 countries around the world and is led by nine Hubs across Africa, Asia, the USA and UK. The agency has been working with young people since 1985 and its work is led by thousands of young people every year.

Visit our international homepage page to find out more.

I’m interested in volunteering / working for Restless Development, where can I find your current vacancies?

All our latest employment and volunteering vacancies can be found on our Opportunities page. You can find everything you need to know about working at Restless Development on this page, including our global pay and benefits as well as tips on how to apply for jobs.

I’ve heard of the International Citizen Service programme, how can I find out how to apply?

International Citizen Service (ICS) is the UK’s leading global volunteering programme funded by UK Government and delivered by respected development organisations. ICS is a once-in-a-lifetime, 12 week overseas volunteering opportunity. International Citizen Service is open to 18-25 year olds, with limited places available for Team Leaders aged 25-35. Volunteers must be either a British citizen, an EEA citizen residing in the UK or have indefinite leave to remain in the UK. To find out more about this programme, including a dedicated Frequently Asked Questions page and to apply online, visit the ICS section of our website.

How is my money used when I make a donation to Restless Development?

Your donations to Restless Development are essential in supporting the work we do globally to empower and support young people. 

For every £1 you give 83p is spent directly on our work with young people.

The rest will support that vital work, invested in direct support to our programmes around the world, on fundraising and on governance.

To find out more, or to make a donation to support our work with young people, read our Annual Report and visit our Donate page.

Donations made to us through our donation page are not used for the trade of physical goods or products.

If you think there had been an error with your donation please email info@restlessdevelopment.org.

We do not store credit card details nor do we share customer details with any 3rd parties. You can read more in our privacy policy.

What is your commitment to safeguarding?

Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.

We have robust measures in place to ensure high standards of safeguarding across our organisation and activities and we work hard to prevent harm and abuse happening. All our staff are provided training in our safeguarding policy so that they can prevent, recognise, respond, record and report any matters which may cause harm to children, young people or vulnerable adults. We have a Global Head of Safeguarding and a lead Safeguarding Group including a Lead Safeguarding Officer in each of our hub locations. For more information see our safeguarding page.

Safeguarding concerns can be reported to a relevant member of staff or to a confidential email by following our whistleblowing procedure.

What is your refund and cancellation policy?

If an error is made in the payment of your one-time donation or Direct Debit by Restless Development, or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.

Other questions?

For more information contact info@restlessdevelopment.org