Your Feedback

Your comments, compliments and complaints

We’re committed to listening to the needs and views of those we work with and we are always looking for ways we can improve. With your feedback, we can ensure that our work effectively supports young people to take the lead in solving the biggest challenges this world faces.

You can use this form to share your feedback, ideas and thoughts – whether positive or negative.

If your feedback is about safeguarding, fraud, bribery, misuse of funds or any other unethical or non-professional behaviour, you can report to relevant staff members or use our whistleblowing email,

We practice Dynamic Accountability. It means being an accountable agency and transparently working with and learning from young people and partners in order to increase our impact.

To ensure that we are accountable to the people that we serve, this is our commitment to you:

We will respond to acknowledge your feedback within 10 working days of receiving it.

We will provide clear guidance on how we will take your feedback forward.

We will only use the contact information you provide to respond to your feedback, and it will never be passed on to third parties. For more information please see our privacy policy.

You can also contact our different offices directly using the contact details here.